RTEL has acquired significant know-how and expertise through its frequent participation in national and international R&D ICT projects. These projects are usually co-funded by the Greek General Secretariat of Research and Economy, the Greek Ministry of Development, the European Union under the FP6/FP Programme, the Ambient Assisted Living Joint Programme, and other organizations. Through the co-operation in several research activities, RTEL has established close relations with leading organizations in service provision and ICT worldwide, as well as with major public and / or academic institutions and research centers in Europe. Moreover, RTEL has gained strong experience in the management and technical supervision of national and international funded projects, since in many of them it acts as the coordinating company with many partners from different sectors.

In detailed, the company heavily invests in Research & Development and employs highly qualified scientists and engineers, some of them with extensive international experience in similar positions. Year-by-year, a double-figured percentage of the company’s budget is invested on research and development including in-house and on-site pilot experiments, early prototypes of applications, training, certifications and specializations. The main goal is to further the company’s competitive edge in the market by integrating knowledge and technical know-how in projects undertaken. Some of the core products of RTEL are results of R&D projects including the well-known MISTER IAA-HPM HSIA and MISTER CA Appliance.